Privacy Policy

01

Who we are

Devsinn Technologies, Nottingham, United Kingdom, is the controller of the personal data described in this policy. You can contact us about privacy at hello@devsinn.co.uk or +44 7432 143818.

02

The data we collect

• Contact details you give us, such as your name, work email, phone number, company and job title.
• Enquiry details, such as the service you are interested in, project description, budget range and timeline.
• Booking details when you schedule a call, such as the time you choose and anything you add to the booking.
• Communications with us by email, phone, WhatsApp or social media.
• Website usage data, such as pages visited, device and browser type and approximate location, collected through analytics cookies only if you allow them.
• Business contact and billing details if you become a client.

03

How we use your data and our lawful basis

We do not sell your personal data and we do not use it for automated decisions that have legal or similarly significant effects on you.

• To reply to your enquiry and arrange calls: legitimate interests in responding to business enquiries, or steps you ask us to take before entering a contract.
• To prepare proposals and deliver services: performance of a contract.
• To keep accounting and tax records: legal obligation.
• To understand and improve how the website is used: your consent, given through the cookie banner.
• To send occasional updates about our services to business contacts: legitimate interests, and you can opt out at any time.

04

Cookies and analytics

We use essential cookies and similar storage that the website needs to work, including remembering your cookie choice.

With your consent we also use analytics tools: Google Analytics 4 and Google Tag Manager (Google Ireland Limited) and Microsoft Clarity (Microsoft Corporation). They help us understand which pages are useful and where the site can be improved. These tools are not loaded until you choose "Accept all" or turn analytics on under "Manage".

You can change or withdraw your consent at any time using the "Cookie settings" link at the bottom of every page. You can also block or delete cookies in your browser settings.

When you choose to book a call, the booking calendar is provided by Calendly, which may set its own cookies. See Calendly's privacy notice for details.

05

Who we share data with

We share personal data only with service providers that help us run our business, and only as far as they need it. They act on our instructions under contracts that protect your data. These include:

• Calendly, for booking calls.
• EmailJS, for delivering contact form messages to our inbox.
• Our email and cloud hosting providers, including the server that runs our client and team systems.
• Google and Microsoft, for website analytics, if you consent.
• Professional advisers such as accountants and lawyers, and authorities where the law requires it.

06

International transfers

Some of our service providers, and members of our delivery team, are located outside the UK, including in the United States, the European Economic Area and Pakistan. When personal data is transferred outside the UK, we make sure it is protected, for example by relying on UK adequacy regulations (such as the UK Extension to the EU-US Data Privacy Framework) or by using the UK International Data Transfer Agreement or Addendum. You can ask us for more information about these safeguards.

07

How long we keep data

• Enquiries that do not lead to work: up to 24 months after our last contact.
• Client and project records: for the length of the engagement and up to 6 years afterwards, for legal, tax and accounting reasons.
• Analytics data: according to the retention settings of each tool, which we keep to no more than 14 months for Google Analytics.

08

Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct data that is inaccurate or incomplete.
• Ask us to delete your data in certain circumstances.
• Ask us to restrict how we use your data, or object to our use of it, including for direct marketing.
• Receive your data in a portable format, where the law allows.
• Withdraw your consent at any time, where we rely on consent.

09

Exercising your rights and complaints

To exercise any of your rights, email hello@devsinn.co.uk. We will reply within one month. There is usually no charge.

If you are unhappy with how we have handled your data, please tell us so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.

10

Security

We use appropriate technical and organisational measures to protect personal data, including access controls and encrypted connections. No method of transmission over the internet is completely secure, so please do not send passwords or highly sensitive data through our contact form.